Important Information for Canadian Customers
Please be advised that additional fees WILL BE COLLECTED from the recipient when the package arrives. These additional charges are solely the responsibility of the customer/recipient under any and all circumstances. If for any reason (including defect) the item is returned for exchange, refund, or replacement, we will not reimburse or cover such charges.
Please also be aware that if a customer chooses to refuse a shipment or cancel an order while the package is en route, the customer will be responsible for all associated shipping costs (our actual outbound and return shipping costs) and any related fees and taxes. These charges will not be refunded under any and all circumstances, unless the package was sent in error on our part. In the case of expedited shipping methods, if your purchase qualified for free shipping, the shipping charges withheld will be higher than the amount originally paid since the estimated cost to ship the order via the free shipping method was deducted from the expedited option.
ALL CANADIAN SHIPMENTS (regardless of shipping option) will be assessed Goods & Service Tax, Provincial Sales Tax, and Duty (if applicable). The carrier will convert the value of your shipment to Canadian funds based on current exchange rates.
In addition, STANDARD GROUND UPS service is assessed DISBURSEMENT and BROKERAGE FEES (which can be considerable). We recommend that you select Expedited or Express UPS service when you place your order as these options will eliminate the brokerage fees, leaving only the Disbursement Fees, Taxes (GST & PST), and Duty (if applicable). You can also eliminate disbursement fees by contacting UPS Canada after you receive your tracking number and ask about the pre-payment or Electronic Fee Transfer options.
Orders being shipped via the U.S. Postal Service (USPS) are not subject to disbursement or brokerage fees.
If your order is being shipped to someone other than yourself, we strongly suggest that you advise them that the order is coming to avoid surprises, refusals, etc. They will be subject to collection of the associated fees.
To receive an estimate of what the charges may be upon receipt of your package being shipped by UPS Standard Ground, please access the Canadian shipment calculator at TheFinalCost.com. WeatherShack is not affiliated with this site and consequently we are not responsible for the information they provide.
Additional Information
Duty: This is the amount of duty that you will have to pay to the Canada Border Services Agency (CBSA). It is calculated based on the country of origin of the item, the value of the item and the nature of the item. If the item was made in the USA, there is no duty (per NAFTA). Otherwise, it is generally 6%.
Goods & Services Tax (GST): 5% may apply to goods entering into Canada depending on factors such as commodity, origin, values, tariff, and end use.
Brokerage (Entry Preparation) Fee: This is the fee that is charged by UPS for clearing customs for you. The fee is based on the value of the item plus the GST and PST. Visit the UPS Customs Clearance page for a chart of the estimated charge.
Disbursement Fee: This is the fee charged by UPS for pre-paying duty and taxes to the Canada Border Services Agency (CBSA) for you (it does not include the actual duty (if applicable) or taxes (GST & PST). It depends on the amount pre-paid for you (2.7% of the advanced amount or 5.85 CAD, whichever is greater). To eliminate disbursement fees, the you can contact UPS Canada once you have the tracking number and ask about pre-payment or EFT options. Shipments with a Value for Duty less than 20 CAD will NOT be charged a disbursement fee.
Provincial Sales Tax (PST): Provincial tax assessed on non-commercial shipments. In addition to individual agreements with specific Provinces, Canadian Customs is obligated to collect a harmonized sales tax on behalf of certain Atlantic Provinces (see HST below). Charges by Province are as follows: British Colombia (7% on the GST value), Manitoba (7% on the GST value), Ontario (8% on the GST value), Quebec (7.5% on the value of GST plus PST), and Saskatchewan (6% on the GST value).
Harmonized Sales Tax (HST): Applies to on non-commercial shipments destined for New Brunswick, Newfoundland and Nova Scotia. HST is 13% (8% for PST and 5% for GST).
If you have any additional questions about these fees and charges, please email us at [email protected] or call us on our toll-free telephone number: 888-992-2270 (Mon-Fri, 9AM-5PM EST). Any of our staff members will be happy to assist you.
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