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FAQ

 

Why shop at WeatherShack.com?

Since our company was founded in 1998, we've had the pleasure of serving tens of thousands of customers. We are a family owned company that places a huge emphasis on customer service. If you're looking for a great selection, great prices, and friendly, hometown service, you're at the right place!

The customer comments below are just a small sampling of the many we've received. In addition, please read the section at the bottom of this page titled "Why Shop with WeatherShack.com."

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Do you sell brand new products?

Unless clearly noted otherwise; we only sell brand new, factory-sealed products. This assures that any product you receive from us is new, factory-fresh merchandise. Every product is also covered by a manufacturer's warranty.

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Do you sell outside of the U.S. and Canada?

At this time we are only authorized to sell within the United States, U.S. Territories, Canada, and to U.S. military personnel serving overseas (APO & FPO addresses). Please visit our International Orders page for more information.

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Do you offer printed catalogs?

We do not offer printed catalogs at this time. We do however work hard to keep our web site updated with current information.

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Do you offer greeting cards?

We offer complimentary custom greeting cards that can be sent in the box along with the product. If you wish to take advantage of this, you may place your order online or over the telephone. If you choose to place your order online, please Contact Us by telephone as soon as possible to provide your card's message. Keep in mind that in stock orders placed before 3:00 PM EST are shipped the same day, otherwise they are shipped the next business day. We must hear from you before your order is processed for shipment. Please DO NOT contact us by email with greeting card requests as it's possible some requests may not be viewed before the order is shipped.

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Do you offer gift wrapping?

We do not offer gift wrapping service at this time.

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Why Shop with WeatherShack.com? 60 Day Guarantee
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Our Customers Say