Order Cancellations or Modifications:
If you need to modify or cancel an order, please click here for important information.
Product Technical Support:
Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from WeatherShack.
Product Returns:
Click here if you wish to return a product. Most returns can be handled without contacting us first.
Sales & Customer Service:
Customer Service Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET
Email:
>> Please note our customer service hours above. We typically respond to emails within one business day. Please contact us by phone if you haven't received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder.
Sales Inquiries: sales@weathershack.com
Customer Service: support@weathershack.com
Telephone:
>> Telephone Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET
Order Changes or Cancellations: If you need to modify or cancel an order, please click here for important information.
Product Support: Please note that we are unable to provide assistance for items that were not purchased from WeatherShack. If you need support for such an item, click here for product manufacturer telephone numbers.
Mailing Address:
1423 Broadway #1131,
Oakland, CA 94612, USA.
Call us at:+1 8334330438
Why Shop with WeatherShack.com?
100% Satisfaction Guarantee
100% Satisfaction Guarantee
We provide a 60-days money back guarantee on every product we sell. We want you to be completely happy with your purchas
Excellent Customer Care
Excellent Customer Care
Since our company began in 1998, customer care been our number one priority, We're also a member of the BBB.
We Specialize In Weather products
We Specialize In Weather products
Our Staff's passion for weather stations and related equipment ensures that our customers receive useful and knowledgeable assistance.
Low Prices
Low Prices
Our prices are low, fair and competitive. if you find others selling for less, be sure to consider return policies and restocking fees, as well as making sure they're a legitimate dealer.
Low Prices - We Stock Over 95% of Our Inventory
Low Prices - We Stock Over 95% of Our Inventory
This allows us to ship orders when promised and keeps our quality control very high. Many retailers use drop shipping extensively.
Free Shipping on Orders Over $50 In The Contiguous U.S
Free Shipping on Orders Over $50 In The Contiguous U.S
Expedited shipping options are also available during the checkout process.
Support Small Business
Support Small Business
We are a small, yet well-established family-owned company located in Roanoke, VA. We strive to provide good jobs and benefits to our staff as well as be a supportive member of our community.
"At WeatherShack we Know and love weather stations and related products. We stock these products in our own warehouse and work with them every day.
Our staff's passion and hands-on products knowledge exceeds that of many retailers. We respectfully ask for your business and hope you'll give us the opportunity to serve you."
-The Staff at WeatherShack