Collection: Return Policy
Overview
At WeatherShack.com, your satisfaction is our top priority. We understand that sometimes things don’t go as planned, and we’re here to help with a flexible and straightforward return policy.
60-Day Return Policy
You have 60 days from the date of delivery to initiate a return or replacement request. Please review the conditions below to determine your options:
Refund Eligibility
A full refund will be issued to the original payment method only in the following cases:
60-Day Return Policy
You have 60 days from the date of delivery to initiate a return or replacement request. Please review the conditions below to determine your options:
Refund Eligibility
A full refund will be issued to the original payment method only in the following cases:
- Damaged Product: If the item arrives damaged due to shipping or handling.
- Manufacturing Defect: If the product has a defect that occurred during manufacturing.
- Incorrect Product: If you receive an item that is different from what you ordered.
To process a refund request, please contact our customer service team at support@weathershack.com, providing photos or evidence of the issue for quicker resolution.
Replacement Policy
If your return doesn’t fall under the conditions for a refund, you can opt for a replacement product of equal or higher value:
Replacement Policy
If your return doesn’t fall under the conditions for a refund, you can opt for a replacement product of equal or higher value:
- Choose any product from our website that matches or exceeds the price you originally paid for the item.
- In Case you choose the price which is higher than the original price, you can pay the difference at checkout.
- This ensures you can still find the right product for your needs.
Return Process
- Contact our customer service team at support@weathershack.com with your order details and the reason for the return.
- Our team will guide you through the return shipping process and provide a prepaid return label if eligible.
- Once we receive the product and verify the condition, we will process your refund or replacement.
Important Notes
- Items must be returned in their original packaging with all accessories and manuals.
- Returns initiated after 60 days from delivery will not be accepted.
- Refunds or replacements will not be issued for items showing signs of misuse, tampering, or accidental damage.
If you have any questions about our return policy, don’t hesitate to contact us. We’re here to ensure your shopping experience with WeatherShack.com is seamless and worry-free!