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Contact Us

Product Technical Support:

Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from WeatherShack.

Product Returns:

Click here if you wish to return a product. Most returns can be handled without contacting us first.

Sales & Customer Service:

Email:

Sales Inquiries: [email protected]

Customer Service: [email protected]

Note: If you need to change an existing order, please call (rather than email) as it's possible your order may ship before the email is seen.

We typically respond to emails within one business day. Please contact us by phone if you have not received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder.


Telephone:

Telephone Hours: Monday through Friday: 11:00 AM - 4:00 PM EST

Sales & Customer Service: 888-992-2270

Please note our phone hours above. Due to insufficient staff, we are currently only taking calls Monday through Thursday. We apologize for any inconvenience this may cause. Please contact us by email outside of phone hours.

Note: We are unable to provide assistance for items that were not purchased from WeatherShack. If you need support for such an item, click here for product manufacturer telephone numbers.


Mailing Address & Fax

Fax: 540-777-2507

Mailing Address:

WeatherShack
P.O. Box 3156
Roanoke, VA 24015-3156

Online Form:


Note: Please double check your email address for accuracy.

We typically respond to emails within one business day. Please contact us by phone if you have not received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder.

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