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Ordering Methods & Payment Options

Ordering Methods

Payment Options

 

Ordering Methods:

How do I place an order?

Online: The easiest way to place an order is to use our online, secure order form. Simply add the items to your shopping cart, select a shipping method, and proceed to the checkout page. It's safe, secure, and easy to use!

By Telephone: You may place orders by telephone during our hours of operation using the toll-free number on our Contact Us page.

By Mail: If you would prefer ordering by mail, add the items to your shopping cart and select a shipping method. Then proceed to the online checkout as if you are going to order online and complete the requested information, then print the page and mail it to us. As an option, you can also mail us a letter with the requested information.

To order by Mail, our mailing address is:

Customer Service Order Fulfillment
P.O. Box 3156
Roanoke, VA 24015

If you are using a credit card to make your purchase, please include the card number, expiration date, and the last three digits of the security code found on the back of the card (for American Express, the four digit security code found on the front of the card). Otherwise please enclose a check or money order made payable to: WeatherShack. Should you pay with a check, a waiting period of ten (10) days will apply to your order.

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Do I have to pay sales tax?

Only orders delivered to the Commonwealth of Virginia pay sales tax. The current rate is 5.3%.

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Do you accept purchase orders?

We are pleased to accept payment by credit card or purchase order from government agencies and public service organizations within the United States. Purchase orders may be submitted by either by email, fax or mail. Unfortunately we cannot accept purchase orders from individuals, private companies, or organizations outside of the United States. Our Federal Tax ID Number or Federal Form W-9 is available upon request. Please be aware that incomplete purchase orders cannot be processed.

Please include the following required information when submitting a purchase order:

Billing Information: Purchase Order number, contact name, organization name, telephone number, email address (This is used to send the order confirmation email and carrier tracking information) and address with instructions for invoice submittal. (Please denote if the shipping address is the same as the billing address.)

Shipping Information: Contact name, organization name, telephone number and address.

Payment Terms: NET 30 Days

To submit a Purchase Order by Email please click HERE.

To submit your purchase order by Fax, our facsimile number is 540-777-2507.

To submit your purchase order by Mail, our mailing address is:

Customer Service Order Fulfillment
P.O. Box 3156
Roanoke, VA 24015

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Payment Options:

What payment options do you accept?

Payment by Credit Card, Debit Card or Pre-Paid Card: We accept all major credit, debit and pre-paid cards: Visa, MasterCard, American Express, and Discover. All transactions are protected with Secure Sockets Layer (SSL) Encryption, the industry standard for encrypting all personal information (including name, address, and credit card numbers). When you order from WeatherShack.com your personal information is safe and secure. Please see our Privacy Policy for more information.

Pre-Paid Cards: Most online transactions require that a pre-paid card (commonly referred to as a "gift card") to be registered with the card issuer. Registration allows the cardholder to have a name, address and telephone number associated with the card. Most pre-paid card issuers include documentation or a telephone number that explains how to complete this process either online or by telephone. Failure to register the pre-paid card could result in a declined transaction.

Payment By Check or Money Order: If you choose to order by mail (instructions provided above), we do accept payment by check or money order made payable to: WeatherShack. Should you pay with a check, a waiting period of ten (10) days will apply to your order.

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